Shipping Policy

Shipping — The Details

Let's Get Your Order Moving

As soon as your order comes in, we start getting it ready for you. Packing and processing takes 1–2 business days (we're a little slower on weekends and holidays — but so is everyone). You'll get a confirmation email right away, and another note the moment your package is on its way.

When Will It Arrive?

Your order ships from our international warehouse, so it typically takes 5–10 business days from dispatch to reach your door.

Keep in mind that busy seasons and customs can occasionally slow things down a bit — but we're always keeping an eye on your package until it arrives.

Track Your Package

The second your order ships, we'll email you a tracking link so you can follow it every step of the way. Tracking can take 24–48 hours to start updating — that's totally normal.

How Much Is Shipping?

Shipping costs depend on where you're located and what's in your order — you'll see the exact amount at checkout before you pay, so no surprises. And keep an eye out: we run free-shipping promos from time to time.

A Quick Note on Customs

Since your order travels from overseas, your country might apply its own import duties or taxes when it arrives. These are set by your local customs office (not us) and aren't included at checkout. If you're unsure, a quick check of your country's import rules can save you any surprises.

One Small Favor

Please double-check your shipping address before placing your order. We can't be responsible for packages that go astray because of a typo — but if you spot a mistake, message us right away and we'll do our best to catch it before it ships.

Something Not Right?

If your order hasn't shown up within the estimated timeframe, don't worry — just reach out and we'll track it down and make it right.

Questions? We'd love to hear from you. Drop us a line at managementgabriellelyon@gmail.com or through our Contact page anytime.