General
What products do we sell?
We offer a curated collection of women's clothing.
How high is our quality?
We carefully select pieces with a focus on style, quality and a polished everyday finish.
How can I contact you about my order?
Email us anytime at contact@orleve.net and we'll get back to you.
Price
What is your shipping rate?
Standard shipping is a flat $10.00 on all orders.
Do you offer free shipping?
Shipping is a flat $10 on all orders. Orders are typically shipped within 5–10 business days.
Shipping
How long does delivery take?
Orders are delivered within 5–10 business days.
How long does order processing take?
Orders are processed within 1–2 business days before shipping.
Do you ship internationally?
No, we currently ship within the United States only.
Do you offer in-store pickup?
In-store pickup is not available.
Returns
What is your return policy?
We accept returns within 10 days of receiving your item. Items must be unworn, with tags attached, and in their original packaging.
Can I return sale items or gift cards?
No, sale items and gift cards are excluded from returns.
How do I request a return?
Email us first at contact@orleve.net with your request. We'll share the return address once your request is approved.